UPDATED ON OCTOBER 01, 2025.
We care about your privacy and are committed to protecting your personal information.
What We Collect
When you shop with us, we may collect:
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Name, address, and contact details
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Payment info (handled securely via our payment partners)
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Browsing data (via cookies, pixels, and third-party analytics)
Why We Collect It
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To fulfil your orders
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To improve your shopping experience
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To send updates or promotional emails (only if you opt in)
Cookies
Our site uses cookies to personalise and improve your experience. You can disable them in your browser settings at any time.
Third-Party Services
We use trusted third parties (like Shopify, payment processors, and analytics tools). They’re only given the info necessary to perform their service and have their own privacy policies.
Your Rights
You can request access to or deletion of your data at any time. Just email support@byheatwave.com and we’ll take care of it.
Policy Updates
We may update this page from time to time. Please check back for the latest version.